Does Lucchese repair boots, shoes, and other items?
The Lucchese Repair and Restoration department handles a variety of work on boots. From small fixes and detailed adjustments to complete restoration, our team of skilled artisans can handle just about any request.
If you purchased your Lucchese items at a Lucchese retail store, a retail partner or an online partner, please contact the retailer or online store where you originally purchased your Lucchese items.
If you purchased Lucchese items on the Lucchese.com online store, please call 1-888-582-1883 Monday – Friday (9-5) Central time or email us at returns@lucchese.com and we will be happy to assist you.
How does Lucchese handle repairs?
Repairs that are needed as a result of a manufacturing defect are covered by our one-year warranty from the date of purchase and will be carried out at no charge to you. Must provide proof of purchase. We also handle repairs for common wear and tear and other damage that the warranty may not cover. This includes new soles and heels, charges will vary based on the work required. Please contact the returns customer service (returns@lucchese.com) for pricing.